Free Shipping
Due to coronavirus impacts, Australia Post is experiencing significant delivery delays due to limited flights, social distancing requirements and increased parcel volumes.
Effective 20 April 2020, Australia Post temporarily suspending the Express Post guarantee of a refund and replacement envelope or satchel for articles that don’t meet the next business day delivery standard. However their Express Post service is still available and will continue to be the fastest postal delivery option for customers. They just may not be delivered next business day every time.
Dear Customer, It is very important to put your Order Number as your Payment reference number when you do deposit or netbank, otherwise we cannot match the payment to the correct order!!
Orders which we get the payment before 3:00pm on working days ( NSW time ) will be packed and shipped on the same day. Others will be shipped on the next business day.
SweetPuffOnline sources all products directly from authenticated providers. You can shop with confidence to get satisfied products at the lowest prices in Australia.
SweetPuffOnline has offered truly free shipping Australia-wide since 2016, when the business was established. Yes, Free Shipping, even if you only buy one pipe.
Order before 3:00 pm (Business Days) for same-day dispatch. Orders placed after 3:00 pm will be dispatched the following business day. Yes, this policy has been sustained for more than 10 years as well.
Your privacy is our top priority. All our parcels are discreet and packed with care. No information regarding the contents or Sweet Puff pipes is visible on the outside of the parcel.
info@sweetpuffonline.com